IPO Prime – Privacy Policy

1. Introduction

IPO Prime ("we", "us", "our") operates the IPO Prime mobile application (package: com.ipoprime.kaalapps) and the website https://ipoprime.in (together, the "App"). The App lets users view live and upcoming IPOs, track subscription status and allotment results, and submit IPO applications through a third-party API connected to their brokerage or Demat account.

This Privacy Policy explains what personal and financial information we collect, why we collect it, who we share it with, and the choices you have. It is published in line with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (India).

By installing or using the App, you agree to this Policy. If you do not agree, please do not use the App.

2. Information We Collect

a) Information you provide

• Account details: name, mobile number, and email address.
• IPO application details: PAN, UPI ID, Demat / DP ID and Client ID, broker name, bid quantity, bid price, and investor category. These are needed only when you choose to apply for an IPO.
• Messages: feedback, support requests, and other messages you send us from within the App or by email.

b) Information collected automatically

• Device model, operating system version, app version, and language.
• Crash logs and basic usage data used to fix bugs and improve performance.
• Push-notification token, if you allow notifications.

c) What we do not collect

• We do not collect or store your bank account number, debit/credit card details, net-banking passwords, UPI PIN, or broker login password.
• We do not access your contacts, photos, location, or call logs.

3. How We Use Your Information

• To create and manage your account and verify your mobile number.
• To prepare and forward your IPO application to the third-party API and your broker, at your request.
• To show IPO listings, subscription status, timelines, and allotment results.
• To send alerts about IPO openings, closings, allotment, and listing dates. You can turn these off.
• To respond to your support requests and feedback.
• To detect fraud, prevent misuse, and keep the App secure.
• To fix bugs and improve the App.
• To comply with legal obligations and lawful requests from authorities.

We do not sell your personal or financial information, and we do not use it for third-party advertising.

4. Third-Party IPO API and Sharing

IPO Prime does not process IPO applications itself. When you choose to apply, the App sends your application details (PAN, UPI ID, Demat details, and bid details) to a trusted third-party API, which passes them to your broker, the stock exchanges (NSE/BSE), the registrar, and your bank via UPI, as required to complete the application. The UPI mandate is approved only by you, inside your own UPI app.

These parties handle your data under their own privacy policies and the rules of SEBI and the exchanges. We share only what is needed for the application.

We may also disclose information:

• To service providers that host our servers or send notifications, under confidentiality obligations.
• When required by law, court order, or a government or regulatory authority.
• To protect the rights, safety, or property of our users or IPO Prime.

Apart from the above, we do not share your data with third parties.

5. App Permissions

The App does not read your SMS inbox. If you enter an OTP, it is used only to verify your number and is not stored. You can withdraw any optional permission at any time from your device settings.

6. Data Security, Retention and Deletion

Security. All data is encrypted in transit using HTTPS/TLS. Sensitive fields such as PAN and Demat details are stored encrypted, and access is limited to authorised personnel. No system is fully secure, so we cannot guarantee absolute security, but we follow reasonable security practices as required under Indian law.

Retention. We keep your data only as long as your account is active or as needed to provide the service, resolve disputes, and meet legal or regulatory record-keeping requirements.

Deletion. You can request deletion of your account and data at any time by emailing ipoprime.kall@gmail.com from your registered email, or through the delete-account page in the App. We will delete or anonymise your data within 30 days, except records we must keep by law.

7. Your Rights

You may ask to access, correct, update, or delete your personal data, withdraw consent, or nominate another person to exercise these rights. Withdrawing consent may mean we can no longer process IPO applications for you.

8. Children

The App is meant for users aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has shared data with us, contact us and we will delete it.

9. Financial Disclaimer

IPO Prime is not a stockbroker, depository participant, or SEBI-registered investment adviser. Information in the App is for general informational purposes only and is not investment advice. Please consult your broker or financial adviser before investing.

10. Changes to This Policy

We may update this Policy from time to time. The updated version will be posted in the App and on our website with a new "Last updated" date. Continued use of the App means you accept the updated Policy.

11. Grievance Officer and Contact

For any questions, requests, or complaints about your data, contact:

We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days.